1. Overview
Hope Consulting Services respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website, sign up for our services, or communicate with us by text, email, or other means.
2. Information We Collect
We may collect the following information:
Personal details (name, email, phone number, mailing address)
Financial or credit-related information you voluntarily share during consultations or sign-up
Device and usage data such as IP address, browser type, and pages visited
SMS and email communication data for account or marketing purposes
3. How We Use Your Information[email protected] [email protected] [email protected]
We use your information to:
Provide credit education, analysis, and improvement services
Deliver updates, reminders, and offers related to your credit journey
Respond to your questions and support requests
Improve our website, content, and user experience
Comply with applicable laws and regulations
We do not use your financial data for any purpose other than providing agreed-upon services.
4. Sharing Information We do not sell or rent your personal information.
We may share limited data with:
Trusted service providers who help us send emails, SMS messages, or process information securely
Credit bureaus or partners when necessary to perform our services (with your consent)
Authorities if required by law or to protect our rights and users
All partners are required to safeguard your data and use it only for legitimate purposes.
5. Text Messaging Policy By providing your phone number, you consent to receive SMS/text messages from Hope Consulting Services about services, reminders, or updates.
Message frequency may vary (typically up to 3–5 per month).
Message and data rates may apply.
Reply STOP to unsubscribe or HELP for assistance.
For support, contact [email protected]
6. Cookies & Analytics
We use cookies and similar tools to improve your experience and analyze site performance. You can disable cookies in your browser settings, but some features may not work properly if you do.
7. Data Protection We use administrative, physical, and technical safeguards to protect your personal information from unauthorized access or disclosure. While we take security seriously, no online system is 100% secure.
8. Your Rights You have the right to:
Access or update your information
Request deletion of your personal data
Withdraw consent to receive marketing communications
To exercise these rights, contact us at [email protected]